Guangzhou printing machine equipment factory   

Guangzhou nuocai digital products Co., Ltd is a universal printer R & D, design, production, sales in one of the professional company, is engaged in domestic universal printer R & D and production of the pioneer, in the universal printer field accumulated rich experience, relying on the Epson, Intel, Haier well-known manufacturers technical support platform, the company successfully developed the A2, A1, B0, such as a full range of Connaught color card universal printer models, can meet the high quality image output requirement in multi industry, Guangzhou nuocai company is one of the most outstanding universal printer manufacturer. After sales service standard Promise color has a professional technical service team, you can provide a service to you, bring you timely, quality, caring service. First, service scope: 1, the first time to buy the machine free on-site installation and commissioning for the use of machine instructions, simple troubleshooting, easy to use, the replacement method to do a detailed training. 2, the machine's warranty period is one year, in the warranty period, we will be free of charge for maintenance and replacement of the quality of the original damage caused due to damage (natural disasters and other factors causing the problem is not within the scope of warranty); 3, the nozzle, the pump belongs to the consumable material, it is not guaranteed; 4, the warranty period of the damaged parts, replacement of parts at cost price charges; 5, the warranty period of our technical personnel not less than 2 times a year to visit, investigate customer machine usage Two, after-sales service commitment: 1, service purpose: quick, decisive, accurate, thoughtful 2, service objectives: service quality to win customer satisfaction 3, the efficiency of service: after receiving the repair, within 4 working hours response priority telephone or video guide maintenance, for on-site maintenance standard arrival time are as follows: 1) Guangzhou city within the 4-12 hours to reach the scene; 2) 12-24 hours in the Pearl River Delta region to reach the scene; 3) outside of Guangdong province 48-72 hours to reach the scene.