Roys Shi Jia Garment Co. Ltd.   

                                  Dongguan + Shi Jia Garments Co., Ltd. is a set production, marketing, professional garment processing in one.

        the company was founded in 2006, has been adhering to the "quality first, honest and trustworthy" principle, "customer focus, win-win" concept of clothing, "when the season fashion, value for money" business purpose, after 4 years of temper, now for the development of outstanding private enterprises in Guangdong province.

        company to store franchise, wholesale, on behalf of the total area of integrated business model, formed in Guangdong as the center, radiation nationwide marketing network, the company has a professional marketing team, the establishment of a full range of marketing service system, to provide quality services and value-added products to customers, warmly and all hope to a person of noble aspirations to create brilliant.











1:

        a, return the commitment of

        1 ,   clothing after the date of sale; 7  days, as long as the goods does not affect sales again, to be returned.

        2 , clothing exchange, commodity prices, pricing according to the commodity price, the price down, according to the current valuation.

        3 , the following conditions shall not be returned:

        1 garment trimmed, washing, artificial dismantle to move or hanging crack;

        ② clothing sold has marked "goods";

        ③ over exchange term or no sales of bills.  

        two, the free repair not returned:

        1 , clothing line, free repair;

        2 , clothing wrinkle free ironing,; br>
        3  small area, sweater pilling, and needle, wire free repair.  

        three, the following conditions shall not repair:

        1 

  instead, the clothing style;       2 , clothing decorative buckle, buckle etc because of wear damage or loss;

        3  because of wearing improper, zipper or self damage;

        4  cotton fabrics, clothing fade, shrink, pilling;

        5 , self washing, ironing clothes lining cracking caused by improper.  

        four, free service items  

        clothing sold since, free cutting, sewing, ironing free free.



2 (orientation sales of clothing):



      after sale service commitment to the book



our company has always been to every customer satisfaction as the first element, the establishment of a set of after sale service system.



1, service system



a, enthusiastic reply customized unit call letter from the inquiry, properly solve practical problems, and the establishment of the customer service of archives.



b, enthusiasm, serious customer visits, and in the shortest time to handle relevant matters until the customer satisfied.



c, all due to size or quality problems and returned products, fill in the records, and timely filing monthly summary.



2, after sale service content of goods to the buyer and the issuance of



to verify the number after, we send technicians to understand the situation of custom units, after sale service according to the "three packs of" content, and commitment to customer service service period to 12 months, until the custom units satisfaction.



3, after sale service, goods to the customization of



a unit 3~10 days, our custom units sent to understand the situation, are classified according to the relevant units to provide customized, and in 3 days to select relevant technician in the custom units relevant staff, in accordance with the "three packs of" content one by one by the set of after sale service, until satisfaction. Technical staff to the customer is not satisfied with the product back to the company, under the premise of quality assurance to modify or redo, and complete the repair work in 18 days, and immediately sent to the drafting unit.



b, customized according to unit selection of fabrics, we select the relevant accessories to match, then we will form a special cleaning, maintenance manuals, giving custom units as a reference, in order to reduce the influence of human factors on clothing, clothing of the extended period, and in the delivery and after sale service process, technical personnel the company according to the characteristics of fabric, accessories, and gives special guidance on the use of clothing after washing, maintenance.



c, in the warranty period (twelve months), the company will not regularly send technicians to custom units corresponding to visit, and custom units appear, conscientiously do a good job in customer service service personnel, for customizing the unit to the clothing details, reply earnestly, until every employee satisfaction satisfaction so far.



d, according to the client's industry characteristics,



  shall be separately formulated reasonable after sale service;   after sale service process above for clothing company, please!